How we work

The outside read.

Your team is inside the relationship. We're not. We go to the factory and check what a supplier visit doesn't show: who owns it, who actually makes your product, and whether its quality control is real or paperwork.

We don't replace your ops team and we don't run your suppliers. We establish what's true and hand you the evidence. The decision stays yours.

Every relationship starts with an audit.

The audit establishes the facts. Everything after it is built on them.

The Factory Audit

One engagement. Everything you need to decide on a factory.

What's included

Pre-visit investigation Before we arrive, we trace ownership, registration, subcontractors, and who else the factory ships for, from public filings and shipment records.
Three days on site One factory, up to three days on the floor, against seven checks.
Live session from the floor You meet the factory's team and walk the floor by video, with your questions asked directly.
Verdict on the floor Go, Conditional, or Walk. You know before we leave.
The dossier, in 48 hours Written report, structured data, and an unstaged walk-through video where the factory permits filming. Every finding reported, including the inconvenient ones. Yours to keep.
Corrective gate plan What has to be true at this factory before more money moves.
Certification audit The standard third-party checklist audit, commissioned by us and included. Nothing to arrange separately.
Board briefing Sixty minutes on the findings with your board or investment committee.
From $15K Flat fee, plus expenses

A flat fee, set by what's riding on the factory. Never a share of the order.

Under $2M at stake
$15K
$2M to $10M at stake
$25K
Over $10M, several factories, or investor diligence
From $40K
What we need from you
An introduction to the factory
Our promise
The dossier within 48 hours of leaving the floor
Who pays us
You. Never the factory.
With you on the floor
The Accompanied Audit, add $10K
Request an audit The seven checks

After the audit

For audit clients only. Priced by the project, the month, or the day.

Process Control Builds the controls the audit found missing on your side: quality plan, specs, sample sign-off gate, open-items tracker. Delivered to your team, with training, then handed over. We don't train or manage the factory. From $25KFixed per project
The Direct Line An advisory retainer. Your executives get direct access to the principal for judgment calls, answered within one business day, plus a quarterly intelligence refresh on your critical factories. Advice only. From $4K / moMonthly, two seats
Eyes & Ears On-demand deployment. When you need an objective set of eyes on a situation, we go, and you get a written memo. A look, not an audit. $3,500 / dayPlus expenses, two-day minimum
Introductions Introductions to factories we've walked, when the fit is right. We make the introduction; the relationship is yours. By arrangement

Everything has edges

Audits end. Visits are by the day. The Direct Line is access, not execution: when it surfaces a problem, the problem gets scoped and quoted.

Capacity

Audits
One per month
Direct Line
Two seats
Next audit slot
December 2026

The fine print

  • Fees are flat and exclude expenses. Travel and lodging are billed at cost.
  • The Factory Audit covers one factory and up to three days on site. Further days or factories are quoted before the visit.
  • The audit tier is set by what is riding on the factory, as you state it at booking.
  • Filming and the live session depend on the factory's consent and a workable connection. Where filming isn't permitted, the dossier is delivered without video.
  • Our findings describe the factory as we found it on the days we were there. They are not a guarantee of future production, quality, or delivery.
  • We assess and advise. We don't manage factories, purchase orders, or shipments. Hands-on work is a separate engagement, scoped and quoted first.
  • Process Control is delivered to your team. Training the factory's staff is not included.
  • The Direct Line is billed monthly with a three-month minimum, then continues until you cancel with 30 days' notice. It is advice, not execution.
  • Eyes & Ears carries no checks and no verdict. A decision about a new factory is an audit.
  • Process Control, The Direct Line, Eyes & Ears, and Introductions are available to audit clients only.
  • We are paid by our clients. We take nothing from factories.

Next audit slot: December 2026

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